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Which delivery partner do you use?

Last updated on Jun 26, 2025

We have partnered with Royal Mail as our primary delivery partner. However, for larger orders containing multiple mugs, we may automatically upgrade you to DPD or even a Palletised service (that’s a lot of mugs!) at no additional cost - this helps ensure your order is handled with extra care during transit.

UK Delivery

Most UK orders are sent via Royal Mail Tracked 48 as standard, which typically arrives within 2-4 working days. You’ll receive full tracking information so you can monitor your order’s progress.

If you need your order faster you can upgrade to Royal Mail Tracked 24 at checkout for next day delivery*.

*Royal Mail now delivers Tracked 24 items on a Sunday in most parts of the UK but this is not a guaranteed service and can take up to 48 hours in some cases. We do not dispatch orders on a Sunday, orders placed after 10:30am on Saturday will be dispatched on the next working day.

International Delivery

We deliver internationally using Royal Mail International Tracked service which partners with local delivery companies. 

This provides full tracking from the UK to your doorstep, with delivery times varying by destination country.